SMS Pricing at HeavySet Tech

Overview

SMS pricing depends on the provider you choose. When customers manage SMS directly with their provider, HeavySet Tech does not add additional usage charges. Provider pricing, billing models, and features vary.

Optional assistance services may be available and billed separately.

---

Twilio Managed via HeavySet Tech (Recommended)

• Pricing: Standard Twilio SMS rates plus an 8% Twilio support fee

• Support fee details:
  The 8% fee reflects the cost of the Twilio support plan used to help resolve messaging-related issues and support the phone approval process.

• Billing:

  • No credit card or ID verification required

  • Consolidated billing through HeavySet Tech

• Phone approval and setup assistance:

  • $600 per phone approval request (required for Twilio managed)

  • Includes Twilio account setup, phone number registration, required documentation, and approval coordination

• Best for: Most customers due to flexible, pay-as-you-go pricing and reliability as messaging volume scales

• Twilio pricing reference: https://www.twilio.com/pricing

---

Twilio Direct Account

• Pricing: Standard Twilio pay-as-you-go rates

• Notes:

  • Customers manage billing and support directly with Twilio

  • A Twilio support plan may be required

  • Assisted phone approval and setup is available for $600 per phone approval request, if needed

• Twilio pricing reference: https://www.twilio.com/pricing

---

Other SMS Provider Options

EZ Texting

• Tiered monthly plans based on message volume

• Designed for bulk SMS marketing

• Pricing: https://www.eztexting.com/pricing

MessageMedia

• Usage-based and plan-based pricing

• Provider-assisted phone number setup

• Pricing: https://www.messagemedia.com/us/pricing/

Podium

• Higher-cost solution with additional customer engagement tools

• Pricing: https://www.podium.com/pricing

---

Summary

• SMS usage costs are determined by the provider you choose

• Managing SMS directly means HeavySet Tech does not add usage charges

• Using Twilio through HeavySet Tech includes an 8% Twilio support fee

• Phone approval and setup assistance for Twilio is billed at $600 per phone approval request

• Some providers include phone approval assistance as part of their service