This guide explains how to properly install Google Analytics 4 (GA4) and enable form submission tracking for HeavySet Tech forms.
Step 1: Install the GA4 Base Tag
Add the following Google tag (gtag.js) script to the <head> section of your website:
<!-- Google tag (gtag.js) -->
<script async src="https://www.googletagmanager.com/gtag/js?id=G-XXXXXXXXXX"></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag('js', new Date());
gtag('config', 'G-XXXXXXXXXX');
</script>
Important:
Replace G-XXXXXXXXXX with your actual GA4 Measurement ID.
This script loads the GA4 tracking library and initializes analytics tracking on your site.
Step 2: Install HeavySet Form Tracking Code
To enable GA4 event tracking for HeavySet Tech forms, you must also add the additional tracking code documented here:
👉 GA4 Tracking for HeavySet Tech Forms
https://heavysettech.zendesk.com/hc/en-us/articles/45440043939475-GA4-Tracking-for-HeavySet-Tech-Forms
This code can be added to either:
The header, or
The footer
Ensure this is implemented globally so that it loads on all pages containing HeavySet forms.
Verifying Form Submission Activity
In addition to GA4 reporting, form submission activity can be viewed directly inside the HeavySet Admin Portal:
Admin → Reports → Audits → Page Views
This allows you to:
Monitor form submissions
Review activity by date range
Access reporting without relying solely on Google Analytics
Troubleshooting
If form submissions are not appearing in GA4:
Confirm the GA4 base tag is installed in the site header.
Verify the correct Measurement ID is being used.
Ensure the HeavySet form tracking code has been added.
Clear cache and test a live form submission.
Use GA4 Realtime view to confirm events are firing.
If issues persist, contact the HeavySet support team for assistance.
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